Article Sections:
- FAQ's
- Troubleshoot A Records
- Look up a Records Using a Free Web Service
- Look up A records using a free web service
FAQs
Q: I Have Never Built a Website Before; How Do I Know If This Is This for Me?
A: If you are in the market for a website, then you are in the right place! We’ll walk you through the whole process, from sign-up to build, and we are here for you for any questions you may have! Also, we have guided walk-throughs, tutorials and a Customer Support department who are here to help! Just select a pre-designed template specific to your industry, fill in your information, change out a few of the pictures (if you want to), and voilà! You are ready to take your site live.
Q: I Have Used WordPress for Years, Why Do I Need a DIY?
A: With our platform, you get a website (with email marketing, no need to pay for the Constant Contact anymore), a blog tool (to build your story and SEO), social posting (to draw people directly back to your website), a form builder (so that you can build your contact and email list), all ready to go, under only one login. You'll have access to a complete, digital world available at your fingertips
Q: How long does it take to build my website?
A: With our platform, you get a website (with email marketing, no need to pay for the Constant Contact anymore), a blog tool (to build your story and SEO), social posting (to draw people directly back to your website), a form builder (so that you can build your contact and email list), all ready to go, under only one login. You'll have access to a complete, digital world available at your fingertips!
Q: How Long Does It Take to Build My Website?
A: Editing your website is as easy as click and change on the content or drag and drop for any new sections! We are here for you if you have any questions!
Q: Where Do I Get Content for My Website?
A: You are responsible for the content that goes on your website. Generating text and images will help to fill your web pages.
If this is your first website, answer these simple questions:
• Who are you, and what makes your business unique?
• What is your specialty?
• Why should someone do business with you?
• How do you stand out from your competition?
• Where are you located, and what are your business hours?
• How can customers contact you?
• Do you have pricing information that you would like to present?
Q: How Do I Cancel My Service?
A: We hate to see you leave! However, canceling your service is easy, as there are no length-of-service contracts! Simply submit a support ticket with your request and you'll receive a confirmation of cancellation.
Q: What Is a Domain Host?
A: A domain host is an internet service that manages your domain name, for example, yourdomain.com. Domain hosts use DNS records to connect your domain name with email, websites, and other web services. Popular domain hosts include GoDaddy™, enom®, DreamHost®, and 1&1℠, to name a few.
Q: Do I Need a Website Address, or Can I Use the Domain That I Already Own?
A: You should be in control of your own domain: so, own it! If you already own your domain you can follow these directions to take your site live. If you need a domain you can purchase one at any registrar or follow this link: Purchase a domain.
Review the following steps to find out how to configure an A Record.
1. Sign in to your account with your Domain Name Registrar/Domain Host.
2. Locate the page for updating your domain's DNS records. The page might be called something like DNS Management, Name Server Management, or Advanced Setting
3. Locate the A records for your domain. You may already have one or more records resembling:
4. Modify your A records so they have the A record values listed below.
Enter these values at your domain host, not in your Google Admin console. Note also that some hosts use different labels for the name and value fields.
If you have a Converge site, the IP will be 216.139.211.29
If you have a DigiPaaS or PTIN site, the IP will be 50.28.37.93.
5. Save your changes and wait until they take effect. Every Domain Registrar is different, so could take up to 24 hours to propagate.
Need help or want to verify your change? To begin, see Troubleshoot A records. If you still need help after that, or if you can't access your domain's DNS records, contact your Domain Registrar directly for assistance.
Troubleshoot A Records
After you configure A records in your domain's DNS settings, you can check the status of your change by looking up which A records are currently in effect for your domain. Do this by using a third-party web service or running DNS queries from your computer. For example, if you configured an A record to enable your naked domain address, but typing the naked address in a browser doesn't redirect to your web site, use one of these tools to see if your change has gone live and to verify you made the change correctly.
Remember it can take up to 72 hours for changes to DNS records to take effect.
Look up a Records Using a Free Web Service
1. Enter your domain name in the free DNS record lookup tool provided by the following website: Click Here
To query for A records only, precede you domain name with "a:" like so: a: example.com
To see results for an already configured domain, enter: spottedfig.org
2. Submit the form.
3. Verify the results. The values returned should match those on the A record values page.
Look up A records using a free web service
The application nslookup comes with most operating systems and can be used to look up name server details from your Windows, Mac, or Linux command line.
To use it:
1. Open a terminal. In Windows, do this by clicking Start > Run, entering cmd and pressing enter.
2. Enter and run the following command: nslookup -q=a spottedfig.org
3. Examine the output, which will resemble:
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: spottedfig.org
Address: 216.239.38.21
Name: spottedfig.org
Address: 216.239.36.21
Name: spottedfig.org
Address: 216.239.34.21
Name: spottedfig.org
Address: 216.239.32.21
4. Ensure the latter section contains the IP addresses of the servers you specified in your A records:
216.239.32.21
216.239.34.21
216.239.36.21
216.239.38.21
5. Confirm the IP address listed in the first line is to the name server you specified.
6. Optionally, if your name server isn't provided by Google, you may append 8.8.8.8 to the nslookup command to use the Google Public DNS resolution service and bypass your ownname servers, like so: nslookup -q=a spottedfig.com 8.8.8.8
7. Again, interpret the results and ensure the correct IP addresses are returned.